Shenzhen Airlines (CSZ)

Shenzhen Airlines Classes

• First Class Aircraft: A319 features 8 seats with a Seat Pitch of 38 inches (96.5 cm); B737-800 features 8 seats with a Seat Pitch of 48 inches (122 cm).
• Economy Class Aircraft: A319 features 120 seats with a Seat Pitch of 31 inches (78.7 cm); B737-800 features 160 seats with a Seat Pitch of 32 inches (81.3 cm).

Baggage 

• Carry-on (Hand) Baggage: First Class passengers are allowed 2 carry-on bags while Business Class and Economy Class passengers are allowed 1 carry-on bag. The carry-on should not be more than 20 cmx40 cmx55 cm and its weight should not exceed 5kg. Each baggage may not exceed 115 cm (length+width+height), and the baggage should easily fit into the space under the seat or the overhead bin.
• Checked Baggage: Shenzhen Airlines free baggage allowance for domestic and international flights is: First Class 40kg, Business Class 30kg, Economy Class 20kg.

Boarding 

• Shenzhen Airlines allows passengers to check-in online before their flight departs. Carrier's online check-in closes 90 minutes before the flight departure time. Travellers will need their flight information and travel documents to complete online check-in process and printer access to print the boarding pass.
• Online check-in can be used even if passengers have bags to check, but upon arrival at the airport they must go to Shenzhen Airlines "baggage drop" counter. All baggage must be checked-in at the baggage drop counter at least 45 minutes before the flight departure time.
• When passengers use Shenzhen Airlines online check-in, they may select/change their seat assignment.
• Passengers should arrive at the security checkpoint no later than 45 minutes prior to their flight departure. Therefore, they should arrive at the airport at least 1 hour before their flight departure. Arrival time is 2 hours prior to departure at busy airports like Beijing, Chongqing, Chengdu, Guangzhou, Haikou, Harbin, Kunming, Shanghai Hongqiao, Shanghai Pudong, Shenyang, Shenzhen, Zhengzhou.
• It is recommended that passengers arrive at the boarding gate at least 45 minutes before departure. Boarding closes 15 minutes before departure.

Food & Drinks

As a full service airline, Shenzhen Airlines offer passengers either a hot meal or light snack onboard, depending on the time of day, where they are flying, and in which cabin. Complimentary drinks are available throughout the flight. 

If passengers have any special dietary requirements, they can let the carrier know in advance (24 hours) of the departure time, and Shenzhen Airlines will do what they can to provide a suitable meal. Carrier's special meals include: 

• Vegan Meal (VGML) free of animal/animal by-products.
• Fruit Platter Meal (FPML) is fruit only. 
• Seafood Meal (SFML).
• Salad Meal includes fresh vegetables. 
• Diabetic Meal (DBML) for passengers who are diabetic. It does not contain any sugar. 
• Low Fat Meal (LFML) for passengers who need to reduce fat intake. 
• Low Protein Meal (LPML) with little protein. 
• Low Sodium Meal (LSML) without salt, for passengers with hypertension. 
• Baby Meal (BBML) prepared for infants.  
• High Fiber Meal (HFML) includes nuts, fruits, vegetable, high-fiber corn bread. 
• Child Meal (CHML) prepared for children (2-12 years old).