Lufthansa was certified by the international air transport rating organisation SKYTRAX with the highest 5-Star Airline rating. SKYTRAX bestowed the distinguished honor to only 9 other airlines in the world. Lufthansa is the only airline in Europe to earn the accolade.

The Certified 5-Star Airline Rating assumes the highest overall quality performance in ground and inflight product offered by Lufthansa to its clients.

A critical factor to achieve 5-Star Certification is standards' consistency. This is where the carrier ranks highly across their network and cabin types, with core feature of Lufthansa 5-star experience being the consistent staff service quality, performing well against many leading Middle Eastern and Asian airlines.

In long-haul Business Class, Lufthansa has one of the most consistent fleetwide, flatbed seats. A key factor behind gaining 5-Star Airline Certification is the announced new business class cabin and seat which will be delivered when Lufthansa receives their first Boeing 777X aircraft.