Japan Airlines (JAL)

Japan Airlines Classes

• Japan Airlines introduced new international First/Executive Class seats: JAL Suite for First Class features a seat 20% roomier than Skysleeper Solo in 1-2-1 configuration; and JAL Shell Flat Neo Seat for Executive Class Seasons, slightly revised version of airline's original Shell Flat Seat, with expanded center console and a wider seat; and the first in-flight photo art exhibit in the world, Sky Gallery. These seats, together with Premium Economy seats, debuted on August 1, 2008 on JAL Flights 5 and 6, operated on Tokyo–New York route. It then expanded to Tokyo–San Francisco and Tokyo–Chicago and Los Angeles. Since October 31, 2010, the new cabin is used on flights from Narita to Jakarta. 
• In 2013, Japan Airlines debuted new versions of their economy/premium economy seats named Sky Premium/Sky Wider Economy. The Sky Premium seats have the same width as Sky Shell seats but with a 4-inch larger seat pitch of 42 inches and a 3-inch larger recline of up to 10 inches compared to a 38-inch pitch and 7-inch recline on Sky Shell seats. Sky Wider Economy seats have slimmer seats with 4 inches more legroom, as well as another inch of width and total up to 35 inches of seat pitch, and 19-inch width compared to the 31-inch pitch and 18-inch width of standard economy seats, as well as a larger PTV screen up to 11 inches. The newer 787's boast a new version of Sky Wider seats named Sky Wider II, with 5 inches more legroom and 2 inches more width and total up to 36 inches of seat pitch and a 20-inch width in less dense 2-4-2 setup instead of 3-3-3 setup used in 787's economy cabin.
• Japan Airlines international services with existing cabins have the fully reclining First Class Skysleeper Solo/Skysleeper, Executive Class Seasons Shell Flat Seat/Skyluxe Seat, as well as Premium Economy Sky Shell Seat and Economy Class. First Class Skysleeper Solo reclines fully. It features genuine leather upholstery from Italy's Poltrona Frau. Executive Class Seasons Shell Flat Seat is lie-flat with the ability to lower armrests to the height of the seat when reclined. Carrier's Premium Economy was first introduced on Tokyo–London route on December 1, 2007. It boasts shell-shaped seat allowing passengers to recline via sliding their seat forward. The seat in front is not intruded when reclining.
• On Japan Airlines domestic services, the carrier offers Economy Class, J Executive Class and First Class. The First Class seats are made from premium genuine leather with a width of around 53 cm (21 in) and seat pitch 130 cm (51 in). Class J offers ergonomically designed reclining seats which promote relaxation via allowing travelers to move naturally and maintain their balanced posture. JAL refitted its domestic fleet with leather seats along with in-flight wireless internet.

Baggage 

• Carry-on baggage: Passengers may carry onboard 1 bag containing personal belongings (handbag, shopping bag, etc.) and 1 additional bag which meets the following requirements, with the total weight of both not exceeding 10kg (22 lbs). Length+Width+Height should not exceed 115 cm (45 in). In case passenger's baggage is oversized/overweight, or unable to be stowed in the cabin appropriately because of stowage limitations, it may have to be checked in cargo compartment at the boarding gate/cabin. Any electronic devices in checked baggage have to be switched off. Valuables shouldn't be included in checked baggage.
• Checked baggage: Japan Airlines checked baggage allowances apply for operated by JAL/British Airways (Tokyo-London) flights.

Non-Members: First/Business Class passengers are allowed 3 bags up to 32 kg (70 lbs) each; Premium Economy/Economy Class passengers are allowed 2 bags up to 23 kg (50 lbs) each. Size requirement (Length+Width+Height) is 203 cm.

JGC Members/JMB Flyon Members: First/Business Class passengers are allowed 4 bags up to 32 kg (70 lbs) each; Premium Economy/Economy Class passengers are allowed 3 bags up to 32 kg (70 lbs) each.

Boarding 

Japan Airlines international flights boarding is conducted in the following sequence: 

1. At first, the carrier pre-boards passengers who require special assistance, along with JAL Family service passengers plus pasengers flying with small kids.
2. Priority boarding: following pre-boarding passengers are passengers in premier cabin and Frequent Flyer Program status members. 
3. Next are passengers seated in rear cabin. In order to avoid congestion in the cabin, this is followed by seat numbers.
4. All passengers: Japan Airlines recommend passengers be at boarding gate at least 30 minutes before departure.

Food and Drinks

Japan Airlines provides meals on intercontinental flights, depending on the destination, flight length and cabin class. Japanese and Western menu selections are offered, including seasonal selections varied by destination. Japan Airlines has worked with world-renowned chefs, including Chikara Yamada, Fumiko Kono, Hiroki Yoshitake, Koji Shimomura, Naoki Uchiyama, Seiji Yamammoto and Shinichi Sato, in the creation of carrier's menus. In 2016, the airline launched a kids' menu created by Yamammoto, Yamada, Yosuke Suga and Kono.