Hainan Airlines (CHH)

Hainan Airlines Classes

• Business Class: Hainan Airlines Business class features spacious and comfortable 180-degree lie-flat seats allowing passengers to sleep comfortably and reach their destination refreshed. Carrier's business class seats are configured with USB ports and reading lights to satisfy travelers' needs for reading and work during the trip. Hainan Airlines also offers its own entertainment system provided with BOSE noise cancelling earphones and featuring music, films and interactive games. Magazines are also specially provided, along with the classic Bvlgari Amenity Kit containing Bvlgari White Tea Moisturizing Series, earplugs, eyeshade, toothbrush kit and foot covers. Spacious VIP lounges operated jointly with other airlines or solely by Hainan Airlines make it easy for guests to work, rest, and try a variety of snacks and delicious dishes, so that their 5-star journey starts in the airport. Hainan provides limousine airport transfer service to distinguished passengers who take airline's Business Class on specified HU self-operated North America, Australia and Europe routes.
• Economy Class: Hainan Airlines Economy class features comfortable space between seats (pitch onboard 330 and 787 series wide-body aircraft is 31-33 inches) and ergonomically designed seats, along with meticulously prepared Chinese and Western food. A large number of new films keep passengers entertained throughout the journey. Economy class can enjoy the 2 pieces of checked baggage on Australian, New Zealand and North American routes. Soft blankets and fluffy waist pillows allow travelers to relax and enjoy the journey.

Baggage

The carry-on allowance for Hainan Airlines flights depends on the type of the flight. Different carry-on allowances apply for domestic flights, and for international ones. Flights between China-USA, respectively between China-other international destinations feature their own established carry-on allowances.

• On domestic flights each piece of carry-on may not exceed 5 kg (11 lbs) in weight, while the volume may not exceed 20x40x55 cm. Business class passengers may carry 2 bags each. Economy class passengers may carry only 1 bag. Fortune Wings Gold/Silver Card Members, Hainan Airlines CIPs and VIPs may carry as many hand baggage pieces as correspond to the standards of purchased tickets. Passengers should be able to stow their hand baggage under the seat in front or in the closed baggage compartment.
• On regional and international flights Business class passengers may bring 2 items. Each piece of carry-on may not exceed 10 kg (22 lbs) in weight, while the volume may not exceed 20x40x55 cm. Fortune Wings Gold/Silver Card Members, Hainan Airlines CIPs and VIPs may carry as many hand baggage pieces as correspond to the standards of purchased tickets. Economy class passengers may carry 1 item only with total weight not exceeding 10 kg (22 lbs) and volume not exceeding 20x40x55 cm. Each passenger may also carry additional personal items free of extra charge for use only during the flight or when boarding/alighting the plane.

Boarding

• Hainan Airlines doesn't offer online check-in. Travelers can select their seat while checking in at the airport. They can also reserve their seat online, via Hainan Airlines reservation line or a Hainan Airlines' international sales office. After passengers have reserved their seats, check-in is still necessary. The carrier reserves the right to change seat assignment in case the passenger doesn't check-in 2 hours before the flight departure time.
• Hainan Airlines check-in counter closes 45 minutes prior to the flight departure for flights originating in Brussels, Budapest, Berlin-Tegel, and Seattle-Tacoma, and 40 minutes for flights out of Moscow-Sheremetyevo. For flights from Beijing, Guangzhou and Shanghai, the minimum check-in time is 45 minutes. Check-in closure time for other airports in China is 30 minutes prior to the scheduled departure time. To make sure that passengers have enough time to go through security, Hainan Airlines advice is to arrive 3 hours before departure for international and 90 min for domestic flights.
• For international flights, passengers need a valid passport, visas, plus other travel documents used during the purchase of the ticket. Be sure that these are not packed in the checked luggage. Bring your credit card in case you purchase on carrier's website by it.

Food & Drinks

• Hainan Airlines Business Class meals consist of healthy food. The carrier selects the highest quality ingredients, using sophisticated culinary craftsmanship and award-winning china cutlery.
• Hainan Airlines Economy Class also offers healthy and delicious food and drinks. For long-haul flights in economy class, Hainan Airlines usually offers 3 different choices for passengers, 2 Chinese and 1 Western. Short routes providea salad, main course and fruit or other desserts.
• Each year, Hainan Airlines invites internationally renowned wine tasting consultants who taste various worldwide white and red wines, new and aged, forming the best selection offered in the skies.
• Hainan Airlines also offers special meals to meet passengers' individual needs. Whether due to allergies, religion and diet, or simply for infant guests, carrier's special meals can be catered to meet any needs. Meals require at least 48-hour notice. Some may not be offered on all routes.