All Nippon Airways (ANA)

All Nippon Airways Classes

• First (available on 777-300s only). ANA First class suites feature wide seats transforming to completely flat lie flat beds. Privacy screens and storage areas, as well as audio/video on demand are also offered.
• Business (featuring seat pitch of 58 in /148 cm with large recline and extendible foot and leg rests on old-style 767s, 777-200 and 777-300s in 2-3-2 seating configuration. 2-2 configuration seating is available on single aisle aircraft and seats convert to fully lie flat beds on 777-300s and 787s in a staggered layout that allows aisle access). Business class seats on 737s and A320s have portable media player. Audio/video on demand plus noise canceling headphones are offered on 767s, 777s and 787s. All Nippon Airways seats offer in-seat power, foot roller, pillow, thick blanket and amenity kit. Pajamas are supplied on long-haul flights.
• Premium Economy (available onboard 777s and 787s). Premium Economy class on international flights features seat pitch of 38 in / 96.5 cm with leg and foot rest, audio/video on demand, in-seat power, pillows, blankets, and amenity kit. On domestic flights ANA offers shared cabin screens or seat back screens on some aircraft as well as no in-flight entertainment on other. Portable media player is available onboard 737s and A320s. The Seat pitch is 50 in / 127 cm on 737s with power outlet, 45 in / 114 cm on 747s, 50 in / 127 cm on 767s and 777s, 57 in on 787s with in seat power. ANA Premium Economy seating features leg and footrest. It also offers significantly more recline than carrier's economy class. Narrow body aircraft has 2-2 seating configuration. Blankets and pillows are available.
• Economy (featuring seat pitch of 34 in / 86 cm on 777s and 787s, 31 in / 79 cm on 767s, and fixed shell seat design in which seats slide forward rather than reclining back on newer 787s and 777s. Some 777-300 aircraft feature 2-4-3 abreast seating suiting different sized groups who want to sit together). Economy class on international flights offers audio/video on demand and iPod connectivity on 767s, 777s, 787s. No seat back screens are offered on A320s and 737-700s. 737-700ERs feature portable media players. Economy class seats provide power points and USB ports, as well as pillows, blankets and amenity kits on medium/long haul flights. All Nippon Airways Economy class on domestic flights offers shared cabin screens or seat back screens on some aircraft as well as no in-flight entertainment on other. 

Baggage 

• Carry-on baggage: Each All Nippon Airways passenger is allowed to carry on 1 bag and 1 personal item like a briefcase or purse. All carry-on baggage must fit under the seat in front or in the overhead bin and have maximum dimensions(including all wheels, handles, etc.) 22 inx16 inx9 in (55 cmx40 cmx23 cm) (length+width+height) and maximum weight 10 kg (22 lb)
• Checked baggage: Transpacific flights

First Class baggage allowance consists of 3 pieces with maximum dimensions of each 62 inches (158 cm) (length+width+height), and maximum weight of each 32 kg (70 lb).

Business Class baggage allowance consists of 2 pieces with maximum dimensions of each 62 inches (158 cm) (length+width+height), and maximum weight of each 32 kg (70 lb).

Economy/Premium Economy Class baggage allowance consists of 2 pieces with maximum dimensions of each 62 inches (158 cm) (length+width+height), and maximum weight of each 23 kg (50 lb).

• Checked baggage: Domestic flights

Baggage allowance for Economy/Premium Economy Class is 1 piece with a maximum weight 23 kg (50 lb).

Boarding 

• When traveling on an All Nippon Airways flight, a variety of options are available for guests to check in before or after arriving at the airport: online check-in, auto check-in, ANA Airport Counter check-in, self-service check-in.
• Other services offered by the carrier include through check-in, allowing passengers to proceed with boarding and carry their baggage all the way to the final destination at the departure airport for connecting flights' itineraries, and SKiP Service for domestic check-in.
• When passengers check-in for international flights at the airport, they should complete it at least 60 minutes prior to departure, except when flying from Haneda Airport - there they should complete it 40 minutes prior to departure time. Through Check-in (for Japan domestic flights connecting to international), passengers should complete check-in at least 30 minutes prior to departure of Japan domestic flight.
• Online Check-in is only available for passengers with e-tickets, via ANA SKY WEB/ANA SKY MOBILE, from 24 hours up to 75 minutes before departure for eligible flights, including: ANA domestic flights connecting to or from ANA international flights (via Through check-in), international flights that are operated by ANA Group and flights operated by partner airlines that connect from ANA international flights.
• After Online Check-in, passengers must obtain their boarding pass through Mobile Boarding Pass (and board by displaying the 2D barcode with a mobile device) or Printed boarding pass (before arriving at the airport the 2D barcode has to be shown when printing out client's boarding pass; at the airport – either at the Baggage Drop Off counter or at the Self Check-in machine).

Food & Drinks

Since January 2014, All Nippon Airways has partnered with Malaysia-based company Brahim’s Holdings Berhad, which is the largest provider of halal cuisine in the world, to offer halal-certified meals aboard airline's flights. The new menu is available on First Class. As of July 1, 2015 as a light meal option ANA offers halal-certified Japanese Style Chicken Curry that is created in collaboration with Brahim’s. 

Via the partnership the responsible for all in-flight meals and beverages for ANA Group, ANA Catering Service, was certificated to produce halal cuisine at its Kawasaki-based facility. From June 2015 All Nippon Airways began serving "Arare" rice crackers on international flights.

As of September 1, 2015 ANA Business and Economy class passengers have the choice of organic "Sunpu Aoido Shizuoka Green Tea", Japan's first green tea to receive halal certification. On the same date, ANA began serving high-quality, non-alcoholic Sparkling Rosé Wine in First Class cabins, also available for a limited time in the Business Class cabin of Tokyo-Kuala Lumpur flights, to commemorate the launch of this service. 

• ANA First class offers gormet meals that are made to order whenever requested.
• Business class features restaurant quality meal & beverage service.
• Premium Economy class International flights offer economy meal with sparkling wine. Soup is offered between meals. On Domestic flights meals and beverages are also provided.
• Economy class International flights provide full meals and beverages. On All Nippon Airways Economy class domestic flights meals and beverages are provided with an option to pay for superior meals on some routes.